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Pendray Tea House: Canada’s First Certified Restaurant


Implementing systematic commercial food waste reduction allows boutique hospitality venues to preserve regional heritage while protecting fragile local ecosystems. The historic Pendray Inn and Tea House in Victoria, BC, recently celebrated a groundbreaking milestone. Specifically, the boutique establishment became the very first restaurant in Canada to earn certification from The PLEDGE on Food Waste. The property achieved an impressive final compliance score of 93%. Consequently, this high score secured them a prestigious Gold Level certification. This historic achievement highlights their deep operational commitment to eco-friendly corporate practices.

The PLEDGE on Food Waste operates as a globally recognized, third-party audited benchmarking framework. It helps commercial kitchens lower operational overhead costs while nurturing local food networks.

Strategic Blueprints for Commercial Food Waste Reduction

The comprehensive methodology relies on seven distinct pillars and 95 detailed operational criteria. This structured framework aligns with United Nations Sustainable Development Goals 2, 12, 13, and 17. Furthermore, it corresponds directly with the EPA’s Wasted Food Scale, which prioritizes raw waste prevention over landfill disposal.

The property’s sustainability journey began in January and concluded successfully in June. To steer the project, management formed a dedicated internal waste committee. The team partnered with BetterTable.ca, a Vancouver-based consultancy specializing in helping hospitality businesses achieve a triple bottom line. Together, they designed customized kitchen strategies to meet the standard.

Throughout the process, the culinary team experienced a significant operational learning curve. However, they quickly adopted several best practices to reach their targets.

Specifically, their long-term action plan included these core steps:

  • Waste Categorization: The kitchen team categorized food waste measurements at multiple key preparation points.
  • Meticulous Tracking: The stewards maintained highly accurate, daily digital tracking systems.
  • Actionable Goals: The committee developed an internal action plan featuring measurable reduction goals.
  • Progress Benchmarking: The managers constantly benchmarked their progress against national food waste averages.
  • Team Training: The property provided comprehensive training sessions for all front and back-of-house staff.

Overcoming Operational Kitchen Challenges

Chef Onille Pitogo’s culinary creativity played a crucial role in driving successful commercial food waste reduction. For example, he designed innovative ways to upcycle raw prep waste into premium menu items. This effort resulted in the popular Sustainable Chocolate Cashew Delight.

Of course, establishing new kitchen procedures required significant effort from the entire staff. However, the operational rewards have been truly substantial. In January, the restaurant’s average food waste per cover sat at 83 grams. Notably, this figure was already well below the Canadian national average of 388 grams per cover. By May, the team decreased this waste further to just 60.5 grams per cover.

This change represents a remarkable 27% reduction in total kitchen waste. In addition, it translated to estimated savings of 550 dollars for the month of May alone.

Supporting a Regional Circular Tourism Economy

“I have immense pride in our team’s hard work,” says General Manager Erin Cassels. “This milestone reflects our commitment to sustainability and a brighter future for our planet. Our values align perfectly with the eco-friendly ethos of Destination Greater Victoria. They continue to set a high standard for a circular tourism economy within our community.”

The benefits of these eco-centric efforts extend far beyond immediate financial savings. True commercial food waste reduction drives environmental sustainability, social responsibility, and economic efficiency. As a certified Biosphere, 4 Green-Keys, and BC Green Business property, the Pendray Inn proudly leads by example.

In conclusion, this historic achievement sets a powerful precedent for Canadian hospitality. Adopting structural tracking proves that any venue can protect the planet while improving its bottom line.

Expand Your Sustainability Professional Network

Ready to position your venue at the forefront of the circular hospitality movement? You can easily join a verified network of global experts to maximize your operational impact.

First, discover how Anantara The Palm Dubai Resort implements hotel food waste prevention to earn the Middle East’s first Gold certification. Additionally, learn how the 63rd ICCA Congress in Abu Dhabi adopts zero food waste standards to transform international corporate events.

Take the first step toward optimizing your commercial property. Complete our initial evaluation to see how your current kitchen metrics align with global standards!

About Pendray Tea House:

Pendray Inn and Tea House, built in 1896, offers a quintessentially Victorian experience with 10 refurbished suites that blend modern comfort with historic charm, providing a premium bed and breakfast experience. Renowned for its exquisite traditional afternoon tea, Pendray also offers daily breakfast and serves as an ideal venue for receptions and social events, enhancing every gathering with its historic elegance. As a Biosphere, 4 Green-Keys and BC Green Business certified property, Pendray Inn and Tea House is dedicated to sustainability, prioritizing environmental stewardship and community well-being while delivering an exquisite guest experience.

For more information on Pendray Tea House’s sustainability initiatives and The PLEDGE on Food Waste certification, please visit our website.

SOURCE Huntingdon Hotel and Suites & Pendray Inn and Tea House

Julia Canton, Director of Sales & Marketing, Pendray Inn and Tea House, 250 381 3456 ext. 406, jcanton@huntingdonhotelandsuites.com, www.pendrayinnandteahouse.com

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